Frequently Asked Questions
Please reach us at tera@hairforward.ca if you cannot find an answer to your question.
No, I don't stock or sell wigs or toppers. I provide support and guidance to help you make your selection.
I don't receive any commissions for referring you to any retailers or other complimentary services e.g. wig stylists. I do this intentionally to make sure you know there are no financial incentives for me to recommend someone. I want what is best for you, not what gets me a commission.
Yes. Hair Forward respects that every person's journey is different. Client information, photos, and personal experiences are never shared without permission.
No, that's not required. You can have a consultation if you are just starting out and want to purchase your first wig or topper.
Yes, at this time I only work virtually but am considering in person consulting for a future service. Let me know if this appeals to you! It helps me plan for future changes.
Hair Forward specializes in supporting women experiencing thinning hair, alopecia, and medical hair loss, while welcoming anyone seeking guidance in alternative hair.
Yes. Since all Hair Forward sessions are offered virtually, I can work with clients regardless of location. My experience and sourcing knowledge are strongest within Canada, but I can still provide guidance, education, and support related to wigs, toppers, and alternative hair more broadly.
If you're unsure whether Hair Forward is the right fit for your situation, feel free to book a free introduction call. I’ll always be honest about where I can best support you.
Yes! I definitely can help with troubleshooting and making your existing pieces work. It may be best if you book a one time consultation in place of the starter package. If you aren't sure what to book just send an email and I can help you decide.
Hair Forward currently focuses on virtual guidance and support sessions. However, I understand that some people may feel more comfortable having support during in-person wig shopping experiences.
At this time, in-person shopping support is not an official service offering, but if this is something you are interested in within Regina, Saskatchewan, feel free to reach out. I’d love to better understand what type of support would be most helpful.